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info@spartacloudsolutions.com / 9000458777, 9000564777

TERMS OF SERVICE AGREEMENT


LAST REVISION: 09-October-2024

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This Terms of Service Agreement (the "Agreement") governs your use of this website,. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. Sparta HMS reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Sparta HMS will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. Sparta HMS encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with Sparta HMS for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website. If you would like to print this Agreement, please click the print button on your browser toolbar.

I. PRODUCTS

Terms of Offer. This Website offers for sale certain services (the "Products"). By purchasing a service through this Website, you agree to the terms set forth in this Agreement. Customer Solicitation: Unless you notify our Sparta HMS sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations Sparta HMS and its designated in house call team(s). Proprietary Rights: Sparta HMS has proprietary rights and trade secrets in the Products. You may not copy, reproduce, resell or redistribute any Product created and/or distributed by Sparta HMS. Sparta HMS also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information. Sales Tax: If you purchase any Products, you will be responsible for paying any applicable sales tax.

II. WEBSITE

Content: Intellectual Property & Third Party Links. In addition to making Products available, this Website also offers information and marketing materials. Sparta HMS does not always create the information offered on this Website; instead the information is often gathered from other sources. To the extent that Sparta HMS does create the content on this Website, such content is protected by intellectual property laws of India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you. Sparta HMS does not endorse the contents on any such third-party websites. Sparta HMS is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.

Use of Website: Sparta HMS is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website

License: By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, noncommercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Sparta HMS

Posting: By posting, storing, or transmitting any content on the Website, you hereby grant Sparta HMS a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. Sparta HMS does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post. Sparta HMS is not liable for any damage or harm resulting from any posts by or interactions between users. Sparta HMS reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content Sparta HMS deems objectionable, in Sparta HMS’s sole discretion.

III. INDEMNIFICATION

You will release, indemnify, defend and hold harmless Sparta HMS, and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses, of third parties relating to or arising out of (1) this Agreement or the breach of your representations and obligations under this Agreement; (2) the Website content or your use of the Website content; (3) the Products or your use of the Products (including Trial Products); (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this Agreement; or (6) any information or data you supplied to Sparta HMS. When Sparta HMS is threatened with suit or sued by a third party, Sparta HMS may seek written assurances from you concerning your promise to indemnify Sparta HMS; your failure to provide such assurances may be considered by Sparta HMS to be a material breach of this Agreement. Sparta HMS will have the right to participate in any defense by you of a third-party claim related to your use of any of the Website content or Products, with counsel of Sparta HMS choice at its expense. Sparta HMS will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend Sparta HMS against any claim, but you must receive Sparta HMS prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Products.

AGREEMENT TO BE BOUND

By using this Website or Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website.

GENERAL

Force Majeure: Sparta HMS will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.

Cessation of Operation: Sparta HMS may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and sale of the Products.

Entire Agreement: This Agreement comprises the entire agreement between you and Sparta HMS and supersedes any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver: The failure of Sparta HMS to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

Governing Law India: This Website originates from Hyderabad, Telangana State. This Agreement will be governed by the laws of the State of Telangana without regard to its conflict of law principles to the contrary. Neither you nor Sparta HMS will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of Telangana. By using this Website and/or the Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.

Statute of Limitation: You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Waiver of Class Action Rights: BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.

Termination: Sparta HMS reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and Sparta HMS may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, Sparta HMS reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until Sparta HMS chooses, in its sole discretion and without advance to you, to terminate it.

Domestic Use: Sparta HMS makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.

Assignment: You may not assign your rights and obligations under this Agreement to anyone. Sparta HMS may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.

Service Level Agreement

  1. We endeavour to provide a 99.9% service uptime, excluding planned or emergency server maintenance or conditions beyond our reasonable control.
  2. Planned / Scheduled / Anticipated maintenance will be communicated in advance in the application Notification Section.
  3. In the event of a problem with your application, we shall ensure that a qualified technical engineer will be dealing with the problem within 30 minutes of being notified.
  4. In the rare event that your problem cannot be resolved within 30 minutes you will be notified. When notifying you we will provide you with the details of the problem along with an estimation of when the issue will be resolved. Notification may be via one of your contact methods or application Notification section.
  5. We are not liable for any losses or damages resulting from the unavailability of our website.
  6. For urgent matters, please contact our support team at info@spartacloudsolutions.com / 9000458777, 9000564777

Service Outage / Operational Disruption / Service Disruption

  1. We aren't responsible for disruption to the services outside our control such as Natural Disasters like earthquakes, hurricanes, or floods that can cause significant disruption and damage, Emergencies, including fires, are typically unexpected events that can threaten the safety and health of people, disrupt operations, or cause physical or environmental damage.
  2. We endeavour to offer a high level of availability and uptime to our esteemed clients but if our supply of the services is disrupted by an event outside our control then we will inform you and we will take necessary steps to minimise the effect of the outage / disruption.
  3. We will not be liable for outage / disruption caused by the event. We will not be responsible for network or hardware issues upstream of us from data center providers or other third parties and this won't be included within our 99.9% uptime calculation.
BY USING THIS WEBSITE OR USING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.